Welcome booklet: hotel services from A to Z

Services in your room:

Air conditioning / heating

Individual air conditioning, cold in summer and hot in winter, the intensity of which you adjust using the switch located near the door to your room. Automatic closing when windows open. For more information, or if you have any doubts about use, please contact reception. Please turn it off when leaving.

Internet / Wi-Fi

A WIFI Internet connection is available free of charge. The network is open and secure, no codes needed.

Mini bar

Courtesy tray to prepare an organic tea or coffee in your room. Mini fridge with drinks and treats.

UsbC & charging

A USB C outlet at the desk, with charging cable and magnetic wireless charging stand for all your devices

Breakfast in bed

Breakfast is served from 7 a.m. in the room or you can request it in your room. Breakfast menu €16

Safe/valuable item

No valuables should be left in the rooms. A safe is available in your room wardrobe for high value items.

Room directory

Our “room directory” is on a television channel. Labeled Green Key, we have removed the paper format.

alarm clock

In order to wake you up at a desired time, please ask reception.

You can also program the alarm clock in your room

Radio

a channel is available on your television

Room service

Our room service is available 24 hours a day. We invite you to consult the map available on the TV channel or on http://www.lacaravelle-marseille.com/bar/

Television

1tf1, 2France 2, 3France 3, 4canal +, 5France 5, 6m6, 7Arte, 8C8, 9w9, 10TMC, 11TFX, 12NRJ12, 13 LCP, 14France 4, 15BFM TV, 16i<Tele 17Direct star, 18Gulli, 19France O, 20LCM Marseille

washing

Ironing board and iron, bag for your dirty laundry to wash

Bathroom

New and modern bathroom with rain shower, towel dryer, hair dryer, soft bath towels, handkerchiefs, and high-end local and ecological products from the Marius Fabre soap factory

On request at reception:

24h City Pass

order your City pass to visit Marseille at the reception

Flowers

Please contact reception for all flower orders and shipments.

Beach kit

A set of beach accessories is available to rent at reception

Laundry/Ironing

A laundry service is available on request from reception. €10 Ironing facilities are available in the room.

Late departure

Ask for the possibility (subject to availability) of extending your stay by leaving your room later. 40€

Adapter / electricity

Your room is powered by 220 volts of electricity. We advise you to check the voltage of your devices before any connection. Adapters and transformers are available from from reception.

Baby

For your child, we provide you with the following upon request from the housekeeper: child's bed, baby chair, changing mat and other accessories.

Duvet and pillow

If you would like an extra duvet, please contact the housekeeper.

Tablet

A tablet is at your disposal at reception.

In the hotel :

Check-in

Rooms are available from 15 p.m. You have it until the day of departure, 10:30 a.m. Luggage storage is available at reception. The reception is open 24 hours a day, every day. We will ask you to leave your key with us when you leave.

Start date

On the day of your departure, you can have your room until 10:00 a.m. If you wish to keep your room later, please contact reception. For any change to your departure date, please notify reception 24 hours in advance.

Garage/parking

Being located in the city center in a pre-war building, the hotel BELLE-VUE does not have parking. We offer special rates for your parking at the TOWN HOTEL car park Located 200 m from the hotel by purchasing your ticket at reception (€15 for 24 hours)

Pets

Pets are accepted in the hotel, with a supplement per day. We remind you that animals must be kept on a leash in public places. 5€

The Caravelle restaurant

Enjoy our legendary and vintage restaurant

Bar La Caravelle

Discover our bartender's cocktails, our wine selection and our extensive whiskey list

Jazz Concerts

Enjoy the free Jazz concerts offered on Wednesdays and Fridays in our La Caravelle bar. Discover the programming on http://www.lacaravelle-marseille.com/concerts-2/

Library

A book exchange library is located on a landing of the hotel.

Luggage

Make the most of your stay, reception will take care of your luggage

Payment methods

The hotel BELLE-VUE accepts the majority of credit cards: Carte Bleue, American Express, Visa, Eurocard/Mastercard. These cards are accepted subject to prior authorization from your payer. Personal checks are not accepted.

Office

You can print your documents via wifi at reception. Ask for paper, envelopes or postage.

Cigarettes

On sale at the bar. We remind you that the hotel is exclusively non-smoking.  

Fire instructions and Safety

Fire instructions are posted behind your bedroom door and in the safety section of this manual. The public areas of the hotel are under a “video surveillance” system.

> Discover the instructions hotel security Belle-Vue

Governess

From 9 a.m. to 16 p.m., the housekeeper is at your service for any special requests regarding your room: adapters, duvets, accessories, baby bed, pillows, toiletries, bath towels or any other item.

Handicap

A room has been set up in the establishment in order to accommodate people Hearing, visual and mental disabilities. More information is available at reception.

Games / Games

We provide you with a selection of card and board games. please contact reception, chess game, backgamonn, card

journal

A French and local newspaper is available to you every morning.

Weather

All information on weather, wind or temperature is displayed every morning at reception.

Meeting / reception / cocktails

Our sales department is at your disposal to study the most attractive solutions, framework and program for your private or professional receptions, in the hotel's La Caravelle lounges.

Taxis

Reception will assist you with any taxi request.

Products for sale

Hairdryer €35

Bath towel €30

Soap dispenser €20

Lamps 150€

Remote control €23

Cushions €50

Linen 30€

Duvet and pillows €200

Information 10€

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