The hotel Belle-Vue We are looking for a Head Receptionist for a 1-month fixed-term contract, as a temporary replacement. The position is available within one week, starting September 21, 2026. You will be responsible for the reception of a 3-star hotel located opposite the Old Port of Marseille, and will supervise the existing team during the temporary replacement period.
- Supervision and scheduling of the reception team (day and night)
- Reception and follow-up of French and international clients
- Managing arrivals/departures, invoicing and cash register
- Monitoring of bookings, yield and extranets (OTAs)
- Daily closing and cash receipts verification
- Handling customer complaints and feedback
- Stock monitoring and liaison with other departments (housekeeping, bar-restaurant)
Hotel management training (BTS or equivalent) or equivalent experience in reception.
Available weekdays, weekends and public holidays. Immediate start date essential (within 1 week).
Proven experience in hotel reception, including initial experience in team management
- Managing a reception team
- Fluent English required, a third language appreciated
- Proficiency in using a hotel PMS (knowledge of Vega is a plus)
- Sense of service, autonomy and prioritization
- Base salary €1,900 net per month
- Continuous workdays, 2 consecutive days off
- 39 hours, overtime hours taken as compensation
- Food allowance
- Transport covered at 50%
- UNHCR Mutual